The I.B.C. support team is dedicated to improving the success of your business. Our 500+ years of industry experience combined with the relationships we have with suppliers will ensure you are getting competitive pricing and/or rebates for your store. Our team of 30 employees work full-time and are on-call for our members. We also believe in making data-driven decisions and provide our members with charting and analytics tools backed up by decades of convenience store and market data.
We understand how difficult it can be to run a business which is why we offer first in class account managers and customer service support. From day one, members enjoy access to our fully-staffed corporate office with personnel available to assist via phone and email. I.B.C. works alongside of members to resolve issues quickly and successfully, allowing the member do what they do best - run their business. With a system that logs customer service issues, members benefit from accurate and timely follow-ups for an unbeatable, reliable resource.